Lead Face to Face

How do you lead? | June 8, 2011

Whenever I have the pleasure of speaking at dental meetings I ask the attendees to raise their hands if they think they’re good people people.

Invariably, hands are raised.

A lot of people think they’re great at managing people.

But what does that really mean?

When I dig deeper and ask these “people people” if they’re good at managing people and attitudes, and disruptive behavior, or chronic tardiness, everyone says no!
Yuck. No one likes that.
But that’s what people managers do. That’s reality.

Then I share with the audience the importance of moving beyond managing people…. to the critical aspect of leading process. It’s much more important to direct organizational values and beliefs.

Only then can you align your people.

People are people. We all need direction, even if we don’t seek it.

The most effective managers are the ones who realize they cannot change people.

Build a cohesive team with a well defined organizational culture.


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